Stobix Labs Privacy Policy
Last modified: September 13, 2024
This Privacy Policy (the "Policy") explains how Stobix Labs ("we," "us," or "our") collects, uses, and protects information related to your use of stobix.com, app.stobix.com, and any subdomains associated with the Website (collectively, the "Website"). You must read this Policy carefully as it governs your use of the Website. By accessing or using the Website, you signify that you have read, understand, and agree to be bound by this Policy in its entirety. If you do not agree, you are not authorized to access or use the Website and should not use the Website.
1. Data We Collect
At Stobix Labs, we prioritize user privacy and operate on a privacy-first approach. Our Website minimizes data collection while maximizing security and user autonomy, ensuring a transparent and decentralized experience. When you interact with the Website, we collect only:
- Publicly-available blockchain data. When you connect your non-custodial blockchain wallet to the Website, we collect and log your publicly-available blockchain address to learn more about your use of the Website and to screen your wallet for any prior illicit activity. We screen your wallet using intelligence provided by leading blockchain analytics providers. Note that blockchain addresses are publicly-available data that are not created or assigned by us or any central party, and by themselves are not personally identifying.
- Information from localStorage and other tracking technologies. We and our third-party service providers may access and collect information from localStorage, mobile device ID, cookies, web beacons, and other similar technologies to provide and personalize the Website and its features for you across sessions. We may also use this information to learn about your preferences, your use of the Website, and our interactions with you. Information we collect from these technologies may include browser type, referring/exit pages, operating system, device or browser language, and other device information. We group and analyze these user journeys collectively, in the aggregate, to improve our product user experience.
- Information from other sources. We may receive information about your wallet address or transactions visible on public blockchains from our service providers in order to comply with our legal obligations and prevent the use of our Website in connection with fraudulent or other illicit activities.
- Survey or usability information. If you choose to participate in a survey or usability study with us, we will record any biographical information you voluntarily provide to us (for example, your name, email, and job title), the responses you provide, and your interactions with the Website.
- Correspondence. We will receive any communications and information you provide voluntarily via email, customer support, social media, or another support channel (such as Twitter or Discord), or when you participate in any surveys or questionnaires.
- Information you specifically provide us. If you provide us with specific information (such as your email address), we may use that information for the purposes described when you provide it. We will not attempt to link any information you provide to your wallet address, IP address, or other personal data. You do not need to provide us with any personal data to use the Website.
2. How We Use Data
We use the data we collect in accordance with your instructions, including any applicable terms in our Terms of Service, and as required by law. We may also use data for the following purposes:
- Providing access to the Website. We use the data we collect to provide, maintain, and improve access to the Website and its features.
- Customer support. We may use information to provide customer support and answer inquiries related to the Website.
- Safety and security. We may use data to protect against, investigate, and prevent fraudulent, unauthorized, or illegal activity. We may also use it to address security risks, resolve potential security issues such as bugs, enforce our agreements, and protect our users and Stobix Labs.
- Legal compliance. We may use the information we collect as required by applicable laws and regulations.
- Aggregated data. We may use some of the information we collect to compile aggregated data for internal security monitoring and system performance analysis.
3. How We Share Data
We may share or disclose the data we collect:
- With service providers. We may share certain data with our service providers and vendors to assist in providing, maintaining, and securing the Website. For example, we may share blockchain addresses with service providers like Infura and Cloudflare to provide technical infrastructure services, and with blockchain analytics providers to identify potential security risks or illicit activities. We may also share aggregated and anonymized data related to user interactions on our social media pages for analytics purposes.
- To comply with legal obligations. We may disclose data when required by applicable laws, court orders, or legal procedures. We may also share data when necessary to prevent harm, enforce our agreements and policies, or protect the integrity of the Website.
- Safety and security. We may share data to prevent, investigate, and address security threats, unauthorized access, or other harmful activities affecting the Website. This may include resolving security issues such as bugs, fraud prevention, or abuse detection.
- Business changes. In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, asset or stock sale, or other business transaction, we may transfer or share data with another entity.
- With your consent. We may share your information at any other time if you explicitly provide your consent to do so.
We do not share your information with any third parties for marketing purposes.
4. Cookies, Tracking Technologies, and Third-Party Services
We may use third-party services that employ tracking technologies such as cookies, device identifiers, and localStorage to improve functionality, enhance security, and analyze aggregated usage patterns on the Website. These technologies help optimize performance while maintaining a privacy-conscious approach. Additionally, certain third-party services may be integrated into parts of the Website, such as authentication systems, to streamline your experience and provide access to specific features.
If you prefer to manage or limit the use of cookies and similar technologies, you can do so using the following methods:
- Adjusting your browser settings to block or delete cookies. More details on managing cookies are available at www.allaboutcookies.org.
- Modifying your device settings to restrict tracking by advertising identifiers.
- Using privacy-focused browser extensions or built-in settings to reduce third-party tracking.
- Exploring additional opt-out tools provided by industry-standard privacy initiatives, such as optout.aboutads.info and optout.networkadvertising.org.
When you interact with third-party services for authentication or other features, such services may collect information independently. We only collect minimal information necessary for providing access to the Website, such as your email address or unique user ID. For more details about how third parties collect and use your data, please refer to their privacy policies.
We do not store or share your personal data beyond what is required for the necessary functions, including authentication, and do not use your data for marketing purposes.
5. Security
We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, transmission via the internet is not completely secure, and we cannot guarantee absolute security. You are responsible for all activity related to your use of the Website, including the security of your blockchain network addresses, cryptocurrency wallets, and cryptographic keys.
6. Age Requirements
The Website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected personal information from a minor, please contact us at [email protected].
7. Changes to this Policy
If we make material changes to this Policy, we will notify you via the Website. However, your continued use of the Website constitutes acknowledgment of and agreement to the updated Policy and any other applicable terms.
8. Contact Information
If you have any questions, concerns, or requests, contact us at [email protected].